Download E-Record ATO Tax Software
DO NOT USE ERECORD FOR ANY PURPOSE OTHER THAN ACCESSING YOUR OLD TAX DATA – IT IS DECADE-OLD, UNSUPPORTED, OBSOLETE SOFTWARE THAT COULD STOP WORKING AT ANY TIME – INVEST IN A MODERN SOLUTION OR RISK LOSING YOUR WORK.
CLICK HERE FOR THE CURRENT ATO ADVICE ON DIGITAL RECORD KEEPING
Several years ago the ATO stopped supporting their E-Record tax recording system.
I’ve archived a working copy here – this is the 32 bit windows version. Unfortunately the macOS version is no longer compatible with the modern macOS operating system and just doesn’t work.
Download ATO E-Record Tax Software for Windows
eRecord is no longer available to download from this page. Please find modern, supported software to store your important information.
The software and information on this page is provided ‘as-is’ with no warranty expressed or implied. I assume no liability or responsibility for any damage this software or use of this information causes. Use at your own risk. Find this useful? Drop me an email and let me know 🙂
2020 Update: Extras tips for getting eRecord Running on Windows 10
I’ve had a couple of enquiries about getting eRecord running under Windows 10 in 2020. Here’s what we’ve found.
Issue 1: eRecord won’t open and Windows prompts asking which application to use to open eRecord
eRecord is based on the eForms software, which should open the .ifm file. It should have been installed alongside eRecord.
- Right click on the eRecord shortcut
- Click ‘’Open With
- Click ‘More Apps’
- Scroll down and click ‘Look for another App on this PC’
- Navigate to C:\Program Files (x86)\FileNet\eForms (or C:\Program Files\FileNet\ on older computers)
- Double click on ‘Filler.exe’ to open the .ifm file with eForms
Issue 2: Installing eRecord freezes part way through, or you’re unable to find where eForms is installed following the above instructions
eRecord hasn’t installed fully and hasn’t installed eRecord as a dependency.
- Make sure you’re running the eForms installer as an Administrator user: The eForms program which is used to open eRecord doesn’t fully install if you aren’t logged in as an administrator. If you are a non-administrator user and enter your administrator password when running the eRecord installer, it will freeze part way through, installing eRecord, but not eForms. This is an issue with how user permissions have changed in Windows 10.
- To get around the latter you need to log out as the current user and log in as a user who has full administrative rights – might even be worth creating an administrative user just for eRecord use (As you shouldn’t be logged in as an administrator for day-to-day usage, only when required). https://support.microsoft.com/en-us/help/4026923/windows-10-create-a-local-user-or-administrator-account is Microsoft’s advice on how to create an administrative user if you aren’t familiar with the process.
- Once you’re logged in as an Administrator, you can try re-running the eRecord installer and selecting the ‘Repair’ option, and if that doesn’t work, try completely uninstalling eRecord and re-installing.
Restoring eRecord Data
By default, eRecord should store its data in the folder located at
C:\Informed\Data\Erecord2
Within that folder should be a folder with your business name as you set it up in eRecord.
eRecord database files have the file extension .ifm so you can also try searching your computer for those files to see if they are present elsewhere.
Your IT support may be able to run file recovery software to look for files in those locations or with that file extension in case they were accidentally deleted but remain recoverable.
If the files are located you can get your IT support to try copy them into the eRecord directory above and get it to recognise them.
Of course, they should back everything up in its current state before attempting any recovery – but any good IT support should know that.
Again, as eRecord was depreciated in 2010 (Over a DECADE ago) you should NOT be using it for your current records – find something modern that actually works (and will keep working) and use eRecord only for accessing or recovering your historical data (which you should export into a different format ASAP).
THANKYOU Brad, you are a life saver with keeping this erecord program . !
Hi Brad,
Have had a computer failure and need to reinstall erecords 6.2. Lost software in Batlow fires. Boot sector on computer issues. Tried to download from site. Nothing appeared to happen.
Most appreciated if you can help. Have backed up files but cant access them. Spent over 2hrs with ATO today.
Cheers
Hi Bob,
Sorry to hear you got caught up in the fires – awful.
This sounds like a job for the local phone/computer repairman (or as local as you can get out there). This page is all of the information I have on getting the software to run on Windows 10 – it should be enough to get them started. I’m not based in Australia at the moment so there’s not much else I can do to help.
I’ve added a bit more information on where I (think) eRecord stores the user files and where they should be recovered to, but that exhausts all of the info I have. It’s been a long time since I’ve tried to use the software myself.
If you’d like a periodic reminder to back up your files sign up at backupbudgie.com – a service of mine which will email you monthly with a reminder to backup your files, as well as some instructions on how to back up on each platform.
Cheers,
Brad